We assist instructors and staff with a variety of technical issues such as:
- Adds, Moves, & Changes: Computer equipment moves, telephone moves, computer installs/ setup
- Audio/Visual: Smart classrooms, projectors, TV’s
- E-mail: Exchange, Outlook, Entourage, spam filtering
- Hardware Support: PC/ Mac, printers, scanners and peripheral support and repair
- Software Support: Installs, Windows and Mac OS, Office Suite, anti-virus, AccuTrack, Banner, Hershey, SARS, Voyager, Sierra College web pages
- Network Operations: MySierra log in, network, servers, network username/ password, print queues
- Telephone System: Telephones, voicemail
Contact us at:
- ext 1234 from District phones
- 916-624-3333, 1, ext 1234 or
toll free from northern CA:
1-800-242-4004, ext. 1234 - helpdesk@sierracollege.edu
Hours of Operation:
- Monday thru Friday • 7:30 a.m. - 5 p.m.
- After-hours smart classroom support - Call Sandra Anderson at ext 7107.