This information can also be found in your Siemens/ Rolm Quick Reference Guide.
Voicemail Tips
Access Messages
1. Dial Access Number (see below)
2. Enter your password
OR
1. Hit MB key
2. Hit CBK key
3. Enter your password
Access Numbers
On campus: 2686
Rocklin area: (916) 789-2686
Nevada County area: Dial (530) 274-5300, then 1, and then 2686
Other Northern California: Dial (800) 242-4004, then 1, and then 2686
Change Greetings
There are three greetings that should be personalized. They are 1) personal greeting when phone is unanswered, 2) personal greeting when line is in use, and 3) alternate greeting (may be used for vacation notification, etc.). Please note instructions below to switch between your regular and alternate greetings.
Personal Greeting when Unanswered
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 1
5. Record your greeting
6. Follow prompts to listen to and save greeting
Personal Greeting when Line Is in Use
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 1
5. Press 2
6. Record your greeting
7. Follow prompts to listen to and save greeting
Alternate Greeting
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 2
5. Press 1
6. Record your alternate greeting
7. Follow prompts to listen to and save greeting
To Switch Between Regular and Alternate Greetings
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 3
5. Press 1 for regular greeting or 2 for alternate greeting
Name and Department
1. Access your mailbox
2. Press 8
3. Press 4
4. Press 1
5. Record your name and department
6. Press *#
Change Password
1. Access your mailbox
2. Press 9
3. Press 3
4. Enter new password
5. Press #
Retrieve Messages
1. Access your mailbox
2. Press 3 to listen
Message Retrieval Tips
The following helps are available while listening to a message.
Change Volume
1. Press 5 to increase the volume
2. Press 8 to decrease the volume
Change Speed
1. Press 7 to decrease the speed
2. Press 9 to increase the speed
Skip to the Next Message
Press *2
Skip to the End of the Message
Press *93
Replay the Entire Message
Press *73
Replay the Last Few Words
Press *78
Move Ahead a Few Words
Press *98
Replay the Time Message was Created
Press *77
Save Message
Press *4 (or simply 4 at the end of the message)
Delete Message
Press *6 (or simply 6 at the end of the message)
Forward Message
1. Listen to message
2. Save or delete the message
3. Press 9
4. Enter extension you wish to forward message to
5. Press #
Answer Message
1. Listen to message
2. Save or delete the message
3. Press 1
4. Press 70 to call the message sender
5. Press #
