Voicemail Tips

This information can also be found in your Siemens/ Rolm Quick Reference Guide.

• Access messages
• Change greetings
• Change password
• Retrieve messages

Message retrieval tips

Change volume Change speed Skip to the next message Skip to the end of the message Replay the entire message Replay the last few words Move ahead a few words Replay when the time message was created Save message Delete message Forward message Answer message

Access Messages
1. Dial Access Number (see below)
2. Enter your password
OR
1. Hit MB key
2. Hit CBK key
3. Enter your password

Access Numbers
• On campus: 2686
• Rocklin area: (916) 789-2686
• Nevada County area: Dial (530) 274-5300, then 1, and then 2686
• Other Northern California: Dial (800) 242-4004, then 1, and then 2686

Change Greetings
There are three greetings that should be personalized. They are 1) personal greeting when phone is unanswered, 2) personal greeting when line is in use, and 3) alternate greeting (may be used for vacation notification, etc.). Please note instructions below to switch between your regular and alternate greetings.

Personal Greeting when Unanswered
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 1
5. Record your greeting
6. Follow prompts to listen to and save greeting

Personal Greeting when Line Is in Use
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 1
5. Press 2
6. Record your greeting
7. Follow prompts to listen to and save greeting

Alternate Greeting
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 2
5. Press 1
6. Record your alternate greeting
7. Follow prompts to listen to and save greeting

To Switch Between Regular and Alternate Greetings
1. Access your mailbox
2. Press 8
3. Press 1
4. Press 3
5. Press 1 for regular greeting or 2 for alternate greeting

Name and Department
1. Access your mailbox
2. Press 8
3. Press 4
4. Press 1
5. Record your name and department
6. Press *#

Change Password
1. Access your mailbox
2. Press 9
3. Press 3
4. Enter new password
5. Press #

Retrieve Messages
1. Access your mailbox
2. Press 3 to listen

Message Retrieval Tips
The following helps are available while listening to a message.

Change Volume
1. Press 5 to increase the volume
2. Press 8 to decrease the volume

Change Speed
1. Press 7 to decrease the speed
2. Press 9 to increase the speed

Skip to the Next Message
• Press *2

Skip to the End of the Message
• Press *93

Replay the Entire Message
• Press *73

Replay the Last Few Words
• Press *78

Move Ahead a Few Words
• Press *98

Replay the Time Message was Created
• Press *77

Save Message
• Press *4 (or simply 4 at the end of the message)

Delete Message
• Press *6 (or simply 6 at the end of the message)

Forward Message
1. Listen to message
2. Save or delete the message
3. Press 9
4. Enter extension you wish to forward message to
5. Press #

Answer Message
1. Listen to message
2. Save or delete the message
3. Press 1
4. Press 70 to call the message sender
5. Press #