Remote Resources for Students

Find important updates about COVID-19 (Novel Coronavirus) and its impact at Sierra College at www.sierracollege.edu/covid19

Access Instruction and Student Services Remotely

Updated: July 8, 2020

  • All Sierra College campuses are open to only essential personnel.

  • Sierra College remains operational via remote delivery of instruction and student services for the 2020 summer and fall semester.

  • Health Services for students, including mental health therapy and medical care, is available by appointment. Call (916) 660-7490 to schedule. 

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Virtual Sierra College is Here for You

More remote Student Services may be added. Please check back for updates.

NOTE: All voicemails are automatically being sent to staff via email. 

Program/Department Hours Contact Information Services Offered How to Access
Admissions and Records

M-Th: 8:30am - 5:30pm

(530) 274-5302 or NCCAdmissionsRecords@sierracollege.edu All services offered remotely Phone, email or online (Zoom)
Associated Students of Sierra College - NCC Closed
CalWORKS

M-Th: 8:30am - 5:30pm

(530) 274-5322 All services offered remotely Phone or online (Zoom)
CARE Team M-Th: 8am - 5:30pm (916) 660-8400 or CAREteam@sierracollege.edu  Provide referrals and connections to community resources and virtual resources for personal and crisis counseling appointments Phone or email
Counseling

M-Th: 8:30am - 5:00pm

Schedule an appointment or call (530) 274-5303

Academic/Career/ Personal Counseling

Phone or online scheduling
Disabled Students Programs and Services

W: 8:30am - 5:30pm

(530) 274-5330 or ccallas@sierracollege.edu  All services offered remotely Phone, email or online (Zoom)
Distance Learning Support for Students Remote (916) 660-7250 Links to Canvas, etc.
EOPS

M-Th: 8:30am-5:30pm

(530) 274-5306 or egrice@sierracollege.edu  All services offered remotely Phone, email or online (Zoom)
Financial Aid 

M-Th: 8am - 5:30pm

(530) 274-5346 or financialaidquestion@sierracollege.edu 

View our Financial Aid Q&A for answers to common questions as a result of COVID-19.

All services offered remotely for financial aid and student employment Phone, email or online (Zoom)
Food Pantry Closed

During summer 2020, we are distributing food pantry bags and gift cards once per week at the Rocklin Campus while supplies last. If you are a student in need, please email Yvonne Glashan at yglashan@sierracollege.edu. Yvonne will provide reservation information, including pick-up time and location. Students must be enrolled at Sierra College during summer 2020 and have a reservation to participate.

List of food distribution agencies.

List of free farmers markets.

https://www.interfaithfoodministry.org/

https://foodbankofnc.org/

 

Health Services

M: 12:30am - 3pm        

(530) 274-5317 or ccallas@sierracollege.edu  Health services consultation and mental health therapy Call to schedule appointment
Learning Center, Drop-in Tutoring

M-Th: 9am - 5pm

(530) 274-5308 or mbenham1@sierracollege.edu  Free drop-in Zoom peer tutoring offered for a majority of subjects and Zoom rooms for group tutoring and PASS Peer Breakout sessions

Phone, email or online (Zoom)

Online academic support during remote instruction

NCC Cafe, Pacific Grill

Closed

 

Online Library Research Options

 

(June 8-July 30)

M-Th: 8am - 8pm

Text (530) 274-5304 or mbenham1@sierracollege.edu  Research help via chat, text and Zoom research consultations Access library services remotely
Outreach M-F: 8am - 5pm outreach@sierracollege.edu  Help with getting started: admission application, setting up mySierra, completing next steps, and registration questions.

Email or Zoom.

Check event page for drop-in Zoom hours, information sessions and webinars.

Student Tech Support M-Th: 7am-5:30pm Email studenttechsupport@sierracollege.edu, call (916) 660-7225 or click the blue chat button on the Tech Resources page Live support via chat or schedule a one-on-one 15 minute appointment with Student Tech support Access Student Tech Resources
Tutor Center, Drop in Peer Tutoring M-Th: 9am - 5pm

The Tutor Center offers online drop-in tutoring.

 

View the Tutoring Center drop-in schedule.
Tutor.com, Free Online Tutoring 24 hours a day, 7 days a week Email jlongmire@sierracollege.edu 

Free, online tutoring for many subjects

How to use/access Tutor.com.
Writing Center

Call to make an appointment

(530) 274-5362

Receive help with writing assignments for all Sierra College classes at any stage of the writing process. Gain advice on college application statements, cover letters, and resumes (the writing aspects).

30-minute appointments

Phone, email or online (Zoom)

Access the Writing Center

More remote Student Services may be added. Please check back for updates.

NOTE: All voicemails are automatically being sent to staff via email. 

Program/Department Hours Contact Information Service Offered How to Access
Admissions and Records

MW: 8am - 5:30pm

TTh: 8:00am - 7pm

(916) 660-7340 or enrollmentservices@sierracollege.edu Navigating application process, registration, petitions, transcriptrequests, enrollment verification. Phone, email or online (Zoom)
ASSC Student Senate Virtual Office Hours

Closed

 

Bookstore Online only Watch this short Bookstore video to find answers to many of your questions.  

Online orders with FREE shipping

New Deadline: All rentals for the spring term are due Monday, June 15. The Bookstore offers free return shipping labels. For more information visit Rental Book Return.

www.sierra.bncollege.com, or by using the buy books link in mySierra under Registration and Classes
CalWorks

M-Th: 8am-5pm

(916) 660-7367 Counseling services and technical support Online (Zoom) or by phone
Campus Life

Closed

During the summer, contact Amber Stofleth at astofleth@sierracollege.edu or (916) 660-7540
CARE Team M-Th: 8-5:30pm (916) 660-8400 or CAREteam@sierracollege.edu  Provide referrals and connections to community resources and virtual resources for personal and crisis counseling appointments
Career and Transfer Connections

M-Th: 8am - 5:30pm

(916) 660-7481 or ctc@sierracollege.edu  Resources to help students: gain career experience; earn internship credit; develop employability skills; find 4-year university resources and general transfer pathway information; connect with 4-year university representatives;  navigate the university transfer application process Email or call; Zoom (online) will be offered as well
Counseling M-Th:
8:00am-5:30pm

Schedule an online appointment or call (916) 660-7400

Academic/Career/
Personal Counseling
Online (Zoom), email or by phone
Cross Cultural Center

M-Th: 11am - 5pm

(Open when summer classes are in session)

(916) 660-7306

Disabled Students Programs and Services

M-Th: 8am - 5pm

(916) 581-1864 or 
(916) 304-8337

Remote assistance Online (Zoom) or by phone
Distance Learning Support for Students

Remote

 

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EOPS

M-Th: 8-5:30p

(916) 660-7310

Counseling services and technical support Online (Zoom) or by phone
Food Pantry

 

During summer 2020, we are distributing food pantry bags and gift cards once per week at the Rocklin Campus while supplies last. If you are a student in need, please email Yvonne Glashan at yglashan@sierracollege.edu. Yvonne will provide reservation information, including pick-up time and location. Students must be enrolled at Sierra College during summer 2020 and have a reservation to participate.

List of free farmers markets.

List of food distribution agencies.

https://www.interfaithfoodministry.org/

https://foodbankofnc.org/

Financial Aid

M-Th: 8am - 5:30pm

(916) 660-7310

View our Financial Aid Q&A for answers to common questions as a result of COVID-19

Provide the same assistance we offer for in-person visits For phone appointments, we will use Zoom. 
Guardian Scholars

 

(916) 660-7543 or guardianscholars@sierracollege.edu

 

Counseling services and technical support Online (Zoom) or by phone
Health Services

Call to schedule an appointment

M-Th: 8am - 5pm

 

(916) 660-7490

Mental health therapy, medical (for illness), on campus for other needs Call to schedule appointment
International Students

MW: 8am - 5:30pm

TTh: 8am - 5:30pm

(916) 660-7340 or enrollmentservices@sierracollege.edu  Navigate the application process, issue I-20s, provide travel signatures, optional practical training (OPT) process, and other  designated school official (DSO) needs.
Math Center Visit Math Center web page for Zoom links and hours Drop-in ConferZoom tutoring for math Access the Math Center
Online Library Research Options

 

Summer 2020 (June 8-July 30)

M-Th: 8am - 8pm

Text (916) 542-6577 or email library@sierracollege.libanswers.com 

 

 

Research help via chat, email, zoom research consultations Access library services available remotely
Outreach

Email for more information 

outreach@sierracollege.edu

Help with getting started: admission application, setting up mySierra, completing next steps, and registration questions.

Email or Zoom

Check event page for drop-in Zoom hours, information sessions and webinars.

Placement and Testing Services

The Placement and Testing Center is closed. Please make arrangements with your instructor if you need to take a test.

For students needing placement services for Chemistry Diagnostic or meeting a prerequisite, please send an email to assessment@sierracollege.edu for assistance

For students needing placement services for English as a Second Language (ESL), please take the self-assessment: 

Pride Center M-Th: 11am - 5pm (916) 660-7306
RISE

M-Th: 11am - 5pm

(916) 660-7576 Student support, appointments, contacts for RISE scholars, virtual engagement, workshops and presentations. Online (Zoom) or phone
Success Center

Summer hours through Aug. 6

M-Th: 8am - 6pm
F: 8am - 5:30 pm

Contact (916) 660-7520, successcenter@sierracollege.edu or contact your support specialist directly using your mySierra email. 

Watch this short Success Center video to find answers to many of your questions.

Assistance on navigating campus questions, connecting with resources, programs, services, and career/major exploration. Schedule a Sierra Connect appointment through mySierra or call (916) 660-7520.
Student Engagement Center

Virtual Office Hours will return August 24.

Got an idea or inquiry about events or programs for the Fall? Email SEC Specialist Rose at rmackenzie1@sierracollege.edu

Connect with us on social media through our Facebook "Fan" page or Instagram.

Student Tech Support M-Th: 7am-5:30pm

Email studenttechsupport@sierracollege.edu, call (916) 660-7225 or click the blue chat button on the Tech Resources page.

Watch this short Student Tech Resources video to find answers to many of your questions.

Live support via chat or schedule a one-on-one 15 minute appointment with student tech support. Access Student Tech Resources
The Hub - Student Help Center

MW: 8am - 5:30pm

TTh: 8am - 5:30pm

(916) 660-7300 or email: enrollmentservices@sierracollege.edu  Navigating applications, registration, petitions and directing to appropriate departments Email: enrollmentservices@sierracollege.edu 
TRiO

M-Th: 8-5:30pm

(916) 660-7376 Counseling services and technical support Online (Zoom) or by phone
Tutor Center, Drop-in Peer Tutoring

M-Th: 9am - 5pm

(916) 660-7220 or email jlongmire@sierracollege.edu 

 

 

The Tutor Center offers free, drop-in tutoring services. 

View the Tutoring Center drop-in schedule.
Tutor.com, Free Online Tutoring 24 hours a day, 7 days a week Email jlongmire@sierracollege.edu  Free, online tutoring for many subjects How to use/access Tutor.com
Undocumented Student Center M-Th: 11am - 5pm (916) 660-7557 The Undocu Center assists undocumented students and families with admission, financial aid, legal and mental health services, and leadership.
Veterans Success Center M-Th: 8am - 5:30pm (916) 304-4695 or (916) 304-5675 Academic counseling, VA educational benefits and VA resources Online (Zoom) or by phone
Women and Gender Resource Center M-Th: 11a - 5pm (916) 660-7306
Writing Center

(June 8-Aug. 1):

M-Th: 9am - 5pm

 

Email writingcenter@sierracollege.edu

Receive help with writing assignments for all Sierra College classes at any stage of the writing process. Gain advice on college application statements, cover letters, and resumes (the writing aspects).

30-minute appointments

Access the Writing Center

 

 

More remote Student Services will may be added. Please check back for updates.

NOTE: All voicemails are automatically being sent to staff via email. 

Program/Department Hours Contact Information Services Offered How to Access
Administration of Justice remote bspaulding@sierracollege.edu  Questions about Administration of Justice classes and Peace Officer Standards and Training (POST) academies Contact via email
Admissions and Records remote enrollmentservices@sierracollege.edu Application process, registration, transcripts, petitions, etc. Contact via email
Community Education remote communityed@sierracollege.edu Questions about upcoming classes and programs Contact via email
Counseling/Success Center M-Th: 9am - 5pm

Schedule an online appointment or call (916) 660-7400 (Rocklin Campus)

Watch this Success Center video to find answers to many of your questions.

Academic Counseling Phone or online
Fire Technology remote tpalmer8@sierracollege.edu  Questions/assistance with Fire Tech classes, academies and, applications Contact Tim Palmer via email
Food Pantry

During summer 2020, we are distributing food pantry bags and gift cards once per week at the Rocklin Campus while supplies last. If you are a student in need, please email Yvonne Glashan at yglashan@sierracollege.edu. Yvonne will provide reservation information, including pick-up time and location. Students must be enrolled at Sierra College during summer 2020 and have a reservation to participate.

List of food distribution agencies.

List of free farmers markets.

https://www.interfaithfoodministry.org/

https://foodbankofnc.org/

Health Sciences remote dsinclair@sierracollege.edu  Questions about Health Science program Contact Dave Sinclair via email
Osher Lifelong Learning Institute remote olli@sierracollege.edu  Questions about membership, fall classes, etc. Contact via email
Student Tech Support M-Th: 7am - 5:30pm studenttechsupport@sierracollege.edu or click the blue chat button on the Tech Resources page
Tutor Center, Drop-in Peer Tutoring M-Th: 9am - 5pm (916) 660-7220 or email jlongmire@sierracollege.edu The Tutor Center offers free, drop-in tutoring services.  View the Tutoring Center drop-in schedule.
Tutor.com, Free Online Tutoring 24 hours a day, 7 days a week www.tutor.com or email jlongmire@sierracollege.edu  Free online tutoring for many subjects How to use/access Tutor.com

For any Student Service needs at our Tahoe-Truckee campus, please email Melissa Olsen at molsen4@sierracollege.edu and Christopher Old at cold@sierracollege.edu

Please also refer to the many online/remote options available to all students, which are listed under "How to Access Student Services Remotely at Rocklin Campus" on this page. Services are continually being added and updated so be sure to check back for updates.

Summer/Fall 2020 Announcement: Any student requiring the use of Adobe software that would otherwise be available by using the on-campus computer labs, we now have another solution that will not add a financial burden for students. If you enroll in a course requiring this software, your instructor will provide you with instructions on how to access the software.

  • Concerned about not having a device to do your school work? Sierra College has a limited number of laptops available to lend out. Email studenttechsupport@sierracollege.edu  
  • Experiencing Canvas or other technology issues? Schedule 15-minute appointments via Sierra Connect by navigating to: mySierra > Sierra Connect > Show Other Services > Open Computer Labs to book an appointment

  • Need access to Adobe Creative Cloud? Follow these instructions for free access to Adobe Creative Cloud from your personal device(s). 

  • Looking for self-help technical guides? Watch our Student Tech Support Video Tutorials and  Student Help Articles

Free Wi-Fi on Rocklin and Nevada County Campuses

Free Wi-Fi is available to students at both our Rocklin and Nevada County Campuses. Wi-Fi is available at Rocklin in the S Lot and at NCC in Lots 7 and 8. There is guest access available, as well as secure access through MySierra.

Students are welcome to use the network for access but we request that you stay in your cars.

There is no Wi-Fi outside at our Tahoe-Truckee Campus at this time.

Reduced Cost or Free Internet Access/WiFi

Visit California Community Colleges for a list of primary internet service providers offering free or low-cost internet access and WiFi.